General Information

About us: Wild and Exotic was founded in the millenium year with the initial ambition of offering outstanding riding safaris in southern and eastern Africa but soon added a bespoke travel service within all counties where we provide riding holidays. Within 18 months of foundation we ventured into South America to set up our very own unique trans Andes ride from Argentina to Chile in Patagonia, an adventure that has been repeated and refined every year since.Countries as diverse as Mongolia, India, Jordan and Iceland have since been added to bring the current number of counties in which we offer travel to 33. We have also expanded and developed our field sports holidays, concentrating in providing the best fly-fishing anywhere in the world for a selection of species, including Atlantic salmon, golden dorado, sea trout, tiger fish, sailfish and a host of other salt water species. Our portfolio continues to expand and we have recently added a bespoke travel service to complement our rides in Ethiopia following a research trip to that country in Feburary 2015. Wild and Exotic are licensed by the Civil Aviation Authority (our ATOL number is 6445) and have contracts with several of the world’s premier airlines. We can arrange and advise on all aspects of your holiday, including all flights, transfers, insurance, activities and accommodation.

Booking procedure: In our opinion the single most important aspect of your holiday is meeting your expectations by matching your requirements with the holiday of your dreams. For that reason there is no provision for online bookings on this website. Potential clients are encouraged to email and/or telephone their requirements in order that your complete satisfaction is achieved and the numerous testaments from past clients bear witness to the success of this policy. Once your holiday arrangements have been confirmed we will issue a deposit invoice, our terms and conditions, itinerary and a booking form for you to complete and return. We will also supply you with important pre-departure information on the country (ies) that you will be visiting and a recommended clothing list so that you have sufficient time to prepare properly for your trip. We will issue an invoice for the outstanding balance approximately 10 weeks prior to departure. You will be sent the final documents relating to your holiday including a finalised itinerary listing the contact details of where you will be staying approximately one month prior to departure, together with all necessary hotel vouchers, booking references and airline tickets or e ticket itineraries.

Financial security: All the flights and flight-inclusive holidays on this website are financially protected by the ATOL scheme.  When you buy an ATOL protected or flight inclusive holiday from us you will recieve an ATOL certificate. This lists what is financially protected, where you can get infomation on what this means for you, and who to contact if things go wrong. Protection does not extend to holiday or services supplied that do not include flights as part of your package. Please ask us to confirm what protection may apply to your booking. If you do not receive an ATOL certificate then your holiday will not be ATOL protected. If you do receive an an ATOL certificate but all the parts of your trip are not listed on it, those parts not listed will not be ATOL protected. Please see our booking conditions for further information or for more information about financial protection and the ATOL Certificate go to: www.atol.org.uk/ATOLCertificate

Health: Wild & Exotic Ltd strongly advise that clients consult closely with their doctors well in advance of departure date fo any foreign itinerary regarding the necessary inoculations or precautions that it is advisable to take. Malarial protection is strongly recommended if visiting India or Africa, however some of our rides within these continents take place in areas where the risk of malaria is minimal or non-existent. If you have any medical problems which may affect your travel arrangements, you must advise us in writing when completing your booking form, providing full details of all relevant information. Information on health requirements for travellers is available from Medical Advisory Service for Travellers Abroad at the London School of Hygiene and Tropical Medicine. Telephone 0906 822 4100 or visit their website at http://www.masta.org/ The NHS (Scotland) also has an excellent website offering advice athttp://www.fitfortravel.scot.nhs.uk/   Wild & Exotic Ltd cannot accept liability for any disease, virus infection or other illness contracted participating in or travelling to an itinerary organised by them.

Insurance: Insurance is required for all Wild and Exotic itineraries, and you will be asked to confirm the details and suitability of your policy when booking your holiday. If you do not have the appropriate insurance in place we can assist with obtaining suitable cover. We have arranged travel insurance with specialist Insurance Brokers Campbell Irvine, underwritten by the UK’s largest travel insurer, AXA Insurance (UK) plc.Registered in England. No. 78950. Registered Office, 5 Old Broad, London EC2N 1AD. A member of the AXA Group of Companies. AXA Insurance UK plc. Registration No 202312. Both Campbell Irvine Ltd and Axa Insurance are authorised and regulated by the Financial Services Authority. This can be checked on the FSA’s register by visiting the FSA’s website atwww.fsa.gov.uk/register or by contacting them on 0845 606 1234. Wild and Exotic has been an Introducer Appointed Representative of Campbell Irvine Ltd since January 2009. Please see our insurance section for more information and to apply for insurance online.

Passports and visas: Full passport are required for all Wild and Exotic holidays, valid for at least 6 months beyond the date of your return. If you are a British Citizen you do not require a visa for any of the holidays featured on this website with the exception of India, Kenya, Kyrgyzstan, Madagascar, Mongolia, Mozambique, Mongolia, Russia and Tanzania. Non-British clients of Wild and Exotic must check with their relevant consulate or embassy as to the visa requirements for citizens of their country. Wild & Exotic Ltd will, when istructed, assis with visa applications but cannot be held responsible in any way in the event of a visa application being rejected. We strongly recommend that visas are applied for at the time of booking, and well in advance of your departure date. Obtaining a Visa when travelling abroad can be a difficult task. With this in mind, Wild and Exotic has teamed up with VisaCentral, a CIBT company, to make applying for visas for your volunteer travel abroad fast and easy. No waiting around in Embassies is required! VisaCentral are an online agency, who will arrange all your visas on your behalf. You can liaise with them directly for visas and also pay them directly. For more information, please visit their website: www.visacentral.co.uk/wildandexotic   Wild and Exotic cannot accept any liability if you are refused entry onto any flight or into any country due to failure on your part to carry the correct passport, visa or other documents required by the airline or other relevant authority.

Safety: Please note that Wild and Exotic clients must wear protective headgear rated to a minimum of EN1384 at all times when riding horses. See The British Horse Society website: http://www.bhs.org.uk/Riding/Riding_Safely/Safety_Equipment/Hat_Standards.aspx As Wild and Exotic cannot guarantee that our suppliers will have hats conforming to the requisite standards, or that they will necessarily be a good fit, we strongly recommend that you take and use your own protective headgear on any holiday that will involve horse riding as an activity. Whilst riding, fishing, walking, or on safari, or engaging in any other organised activity on holiday, you must follow the instructions of your guide at all times. It is a condition of your booking that you accept your guide is entitled to require you to behave in a manner that safeguards your personal welfare and safety, and the welfare and safety of others. The client’s attention is drawn to the fact that due to some of the exotic destinations and activities offered by Wild & Exotic Ltd he or she may be exposed to hazards and dangers not normally expected on a standard holiday. The client acknowledges these facts and confirms that he or she has chosen to proceed notwithstanding these potential risks.

Prices:. Prices listed on this website are normally based on two people sharing accommodation and include either bed & breakfast, half board or full board depending on the itinerary and destination. Flights, transfers and alcoholic beverages are not normally included in the price unless otherwise stated. All prices are quoted in pounds sterling unless otherwise stated. Prices quoted by Wild and Exotic may vary from time to time due to fluctuations in exchange rates and we reserve the right to adjust prices in the event of significant movements in the exchange rate as per our terms and conditons of business.